Brought to you by Mind, the mental health charity

T&C

  1. By signing up to Pause you are committing to an on-going monthly donation to Mind, the mental health charity, by Direct Debit. Mind will receive 100% of your donation.
  2. Your donation will be taken on the 14th of every month, starting the month that is shown as the first collection date when signing up.
  3. Your donation will continue until you cancel it, either by contacting Mind or directly via your bank. If you cancel your monthly donation, your final Pause box will be the one received in the month of your final donation.
  4. You can cancel your donation at any time by calling us on 020 8215 2243 or emailing pause@mind.org.uk
  5. By donating to Mind and receiving Pause boxes and emails, you are agreeing to receive information about the product. This will include information about Mind’s work, other ways that you can support Mind as well as stories from individuals who have been supported by Mind, and messages of thanks for your support. This information is a feature of the Pause packs and emails.
  6. We understand that not everyone will want to know more about Mind’s work, or ways you can support Mind beyond the information sent to you as part of Pause. When you sign up, you can tell us how you’d like to hear from us, and you can change this at any time by calling us on 020 8215 2243 or emailing supporterrelations@mind.org.uk
  7. From time to time we may include products or special offers that are donated or provided for our boxes from third parties. We will only include these where we feel it is relevant to the content of our boxes and of value to you.
  8. If we are unable to collect your donation on the 14th, don’t worry, we'll try again that week to make sure you don't miss out on your Pause pack. If we are still unable to collect your gift after several attempts, and you have not cancelled your donation and still want to receive your pack, please get in touch with us – we’ll be happy to help.
  9. Pause is designed to provide ideas that can help you focus on and boost your wellbeing. However, the activities and tips are not guaranteed to improve your individual wellbeing, and they are not designed as a solution to mental health problems.
  10. Pause can only be delivered to valid United Kingdom addresses.
  11. We may choose to change or cease Pause at any time. Whilst we’ll inform you of any major changes such as the need to end the regular donation incentive, minor changes to its design and contents may not always be communicated to you.